Frequently Asked Questions
Our 120×120, 90×90, 43×43, Losange and Mini scarves and pocket squares are made of 100% natural silk, which can really last a lifetime with proper care. We personally love the smooth and soft texture of silk, which can be warm and cozy in cold weather and comfortably cool in the summer heat.
Long scarves are made of silk cotton composed of 30% silk and 70% cotton – light and airy!
Reusable masks are composed of three layers – 2 polyester outer layers with a microfiber water repellent filter fabric in between.
All our designs are developed in-house by our resident artist and co-founder, Isabelle Ocier. All of Isabelle’s designs are 100% original and are inspired by current trends, stories from people we meet, and our very own culture and heritage. Isabelle loves injecting a few notable quirks onto our designs, so try to look closely and you may just get a good laugh.
We love hearing from you! Although we aren’t in the business of printing fabric, we’d love to see how we can collaborate. Shoot us an e-mail hello@jimweaverdesigns.com.
Payments
We have Paypal on our website so you can pay via your Paypal account, if you have one. If you don’t have a Paypal account, you can still pay with your credit card or debit card through the Paypal platform. There’s no need to sign up. We also accept bank deposits to our BDO bank account and payments through GCASH. If you have questions, feel free to e-mail us hello@jimweaverdesigns.com or send us a message on Facebook.
Yes, you may pay with your international credit card via the Paypal platform on checkout.
Shipping & Returns
Delivery within Metro Manila should take around 1-3 business days. Delivery to the rest of the Philippines may take up to 15 business days depending on your area’s CoVid protocols.
International express delivery via Fedex takes 3-5 business days. Order tracking is updated real-time.
Contact us via e-mail hello@jimweaverdesigns.com or send us a message on Facebook if you need your order sooner so we can work to accommodate your request.
Delivery within Southeast Asia starts at 4USD. Delivery to Asia, Australia, New Zealand, the USA and Canada starts at 8USD. Delivery to Europe starts at 10USD. Delivery to the rest of the world starts at 13USD
Shipping cost increases depending on your cart total.
We accept returns and exchanges on unworn, unwashed and unaltered products in their original packaging. Learn more about our hassle-free return policy here: https://jimweaverdesigns.com/returns-and-exchanges/
Find Us
No, we don’t. We are also temporarily holding off joining any physical popups or bazaars for our safety and yours as well. We want to make sure that everyone’s safe and healthy, especially since we are handling your orders daily.
If you need help choosing an item, send us an e-mail or message us on Facebook so we can send you more photos and help you with your purchase.
Please refer to our Contact Page for options on how to reach us. Talk to you soon!
